"Google still can't effectively harness user sentiment to shape search results" and related posts

Betanews

By Tim Conneally, Betanews In the last week of November, the New York Times ran an article that showed how one retailer could use customer complaints and negative reviews to boost its search ranking in Google.

• Google Changes Search Algorithm To Penalize Merchants That Get Bad Reviews - paidContent
• Search engine algorithms: when is bad "bad"? - Sunbelt Blog
• Google Developed New ‘Algorithmic Solution’ to Detect Merchant - D' Technology Weblog

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